-Talked to a joe schmoe, told me that the account was on suspension and it would be another 20 days. Told him "FUCK NO, LET ME TALK TO A SUPERVISOR". Now I'm listening to Jazz music on hold.
So the supervisor told me they're pressing felony charges against the guy who stole my account, and I should have it back by the 9th. So basically they're using the gamertag and it's purchase history as evidence. He also told me they'll give me 2 free months of XBL for the trouble. If they'd told me they were pressing charges in the first place I wouldn't have called them 7 damn times.